You’re very familiar with this principle from your own lab: An external auditor verifies whether what’s on paper is actually being put into practice. It’s no different for us, except that the certificate pertains to how information is handled—documented processes, defined responsibilities, and continuous improvement—rather than to analysis results. For us as a software manufacturer that works with your customer, sample, and analysis data every day, secure data processes have always been part of our daily routine—and now we have it in black and white.
More Than Just a Seal
The specific relevance of this certification to you becomes clear, for example, in the following areas:
- RFP and supplier audits. Regulatory agencies and public sector clients, in particular, are increasingly requiring ISO/IEC 27001 certification as a prerequisite when selecting software providers. If you include LIVO in an RFP or conduct a supplier audit, you can use the certification directly as proof without having to follow up on it yourself.
- Digital data transmission to government agencies. For projects such as SHAPTH, it is essential that data flows between the laboratory, the LIMS, and government agencies are verifiably secure. If you have any questions, you can always refer to our certified management system.
Two Certificates, One System
ISO/IEC 27001 and ISO 9001, which we have maintained for years, are part of the same management system and were audited by the same body for both locations. Quality and information security are two perspectives on the same goal: transparent, reliable processes—in software development and in the handling of your data.
What will change for you?
Nothing! The processes that are now certified were, for the most part, already standard practice—which is why the certification didn't come as a surprise to us.
You can find the complete certificates on our website.
